I am not a bearer of bad news

“Don’t shoot the messenger. It is only bad news if you don’t act on it” is my current motto for my clients. As a believer in informed (evidence-based) decision-making, information is value-neutral. It is not a moral judgment on a previous decision. Simply put we cannot always be right. In fact, even brand darlings make [...]

#1 Pet Peeve — The “Not so Urgent” Request

Perhaps because we are mortal, we have an ingrained impatience (or at least some of us do) with the idea that something will take the time it takes. Which leads to one of my #1 business pet peeves. The anxious client who is worried about how long it will take to do something but then [...]